This Privacy Policy describes how we collect, use, store, and protect personal information submitted by users when visiting and shopping on our website. Our top priority is to protect user privacy, ensure data security, and provide a safe, transparent, and reliable online shopping experience for every customer. By accessing our website, browsing products, and placing orders, you acknowledge and agree to the information collection and usage rules stated in this policy.
Information We Collect
We only collect necessary user information that is actively provided by customers during browsing, registration, and order placement. All collected information is limited to the scope required for normal store operation, order fulfillment, and customer service support. The information we collect includes personal identification information and transaction information voluntarily submitted by users.
When you create an account, update your personal profile, or complete checkout, we may collect your name, email address, contact information, shipping address, billing address, and related delivery details required for order delivery. When you complete payment on our website, we will obtain payment confirmation information and order record information generated during the transaction process. We do not actively collect sensitive private information, irrelevant personal data, or private content that is not voluntarily provided by users.
How We Use Your Information
All user information we collect is only used for internal service operation and will never be used for unauthorized commercial purposes or private sharing. We use your personal data to process, verify, and complete your orders, arrange product packaging, shipment, and global logistics delivery, and ensure that your purchased products can be accurately and smoothly delivered to your designated address.
We use your contact information to send order updates, logistics status reminders, payment confirmation notices, and after-sales service prompts, including return progress and refund status notifications. Your information also supports our customer service team to respond to your consultation messages, solve order problems, and provide targeted shopping assistance.
In addition, we may use your basic shopping data to optimize website product display, adjust service experience, improve product quality, and upgrade overall shopping functions, so as to provide users with a more comfortable and intuitive browsing and shopping experience. All data usage is limited to internal platform optimization and will not cause any privacy risk to users.
We only retain user data for the duration necessary to complete transaction services, after-sales guarantee, and platform operation records. After the data no longer needs to be retained, we will take standardized and safe ways to process and clear the data to ensure long-term privacy security of users. Our team strictly abides by data management specifications, and all staff who may contact user information have unified confidentiality management constraints.
Information Sharing and Disclosure
We firmly adhere to the principle of user privacy protection and will never sell, rent, trade, or publicly disclose your personal information to any third-party commercial institutions or individuals without your explicit consent.
We may share necessary information with service providers who cooperate with us only for the purpose of completing normal order services, including logistics and distribution service providers, payment channel service providers, and platform operation supporting service providers. The shared information is limited to the minimum content required for service completion, including delivery address, order goods information, and payment verification information. All cooperative service providers have strict data confidentiality obligations and are prohibited from using user information for other irrelevant purposes.
User Rights
All users have the right to view, check, update, and modify their personal account information and shipping information on the website at any time. You can independently edit your personal profile, adjust address information, and manage your order records in the user background.
If you need to inquire about your personal data usage status, apply for data correction, or put forward data clearing requirements, you can contact us through the Contact Us page on the website. We will respond to your legitimate user demands in a timely manner within the service processing cycle, and fully respect and protect your personal privacy rights and independent control rights.
Third-Party Links
Our website may contain link entries of third-party platforms during operation. These external links are only for the convenience of users’ browsing and querying. We do not control the privacy policies and content rules of third-party websites. After users jump to third-party platforms through external links, their browsing behavior and personal information protection are subject to the rules of the corresponding third-party platforms.
We recommend that users carefully understand the privacy rules of third-party platforms before using external links. We will not bear the privacy safety responsibilities caused by users’ access to third-party platforms.
Policy Update
We reserve the right to appropriately adjust and optimize the content of this Privacy Policy according to platform operation updates and service upgrade requirements. All policy adjustments will be displayed on the website page in the form of updated content. The latest published policy content shall be the valid standard for user privacy protection.
Your continued browsing, product viewing, and order placement on the website after the policy update is regarded as your recognition and acceptance of the latest Privacy Policy terms.
Contact Information
If you have any questions, suggestions, or inquiries about this Privacy Policy and personal information protection related matters, please contact our official team through the Contact Us page of the website. We will provide professional and detailed replies and support for all legitimate user consultations.